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Services
Personal Care Services
Companion Care Services
Respite Care Services
24-Hour Care Services
Homemaking Services
Skilled Nursing Care
Memory Care
Veterans Care
CAP/DA – Adult Medicaid Waiver
CAP/C – Children’s Medicaid Waiver
Our Office Locations
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Greensboro Office
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Careers
Pre-Hire
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Policies and Procedures:
Introduction
Vision and Philosophy
Introductory Period
Ethics
Sexual Harassment
Accepting Gifts from Clients
Client Abuse and Neglect
Third Party Arrangement
Misappropriation of clients' funds and property
Affirmative Action and Equal Opportunity
Disability Act
Immigration Reform and Control Act
No Solicitation
Family and Medical Leave of Absence
Civic Duties
Confidentiality
Complaint Resolution
Smoke Free Environment
Drug Test
Personnel:
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Job Description
Criminal Background Check
TB and Hepatitis Clearance
Reference Checks
RN/CNA/PCA License Verification
OIG Clearance
Competency Evaluations
Skills Supervision
In-Service Trainings
Code of Conduct:
Professional Appearance
Name Badge
Personal Property
Telephone Usage
Performance Guidelines
Demeanor
Customer Service
Client Complaints
Schedules
Use of Electronic Visit Verification (EVV)
Documentation (Time Sheets/Care - Given)
Cancellation Policy
Personal Medical Emergencies
Risk Management (Incident Reports)
Personal Safety
Client's Homes
Prohibition of all weapons at the client's and office.
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Pay Periods/Time Sheets
Overtime and Holidays
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