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Workplace Violence
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1. What is considered workplace violence?
A. Friendly teasing between coworkers
B. Constructive feedback from a supervisor
C. Any act or threat of physical violence, harassment, intimidation, or other threatening behavior at work
D. Asking a coworker to take a break
2. Which of the following is an example of workplace violence in healthcare?
A. A patient shouting due to pain
B. A visitor physically attacking a nurse
C. A staff member asking for help
D. A nurse making a scheduling request
3. What is one of the most important steps in preventing workplace violence?
A. Ignoring warning signs
B. Avoiding all patient contact
C. Reporting incidents and suspicious behavior promptly
D. Telling coworkers to handle it themselves
4. Who can be a perpetrator of workplace violence?
A. Only coworkers
B. Only patients
C. Anyone, including patients, visitors, staff, or supervisors
D. Only strangers
5. What is a common sign of escalating behavior that could lead to workplace violence?
A. Calm communication
B. Sudden changes in tone or volume, clenched fists, or pacing
C. Asking questions about policies
D. Taking notes during meetings
6. Which of the following is a correct response if you feel threatened at work?
A. Stay silent and hope it stops
B. Confront the person aggressively
C. Remove yourself from the situation and report it immediately
D. Ignore it if no one saw
7. What is the role of employers in preventing workplace violence?
A. Avoid discussing it
B. Train staff and implement a zero-tolerance policy
C. Let staff handle it on their own
D. Only act if someone is seriously injured
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